POLICY

Recruitment Guarantee & Replacement Policy

Taj Mahal Recruitment Office is committed to providing qualified domestic workers and ensuring a fair and transparent recruitment process for both employers and workers.

The following terms apply to all domestic worker placements unless otherwise stated in the recruitment agreement.

If the worker is found to be medically unfit for employment or diagnosed with a communicable disease upon arrival in Bahrain:

Employer Options
– Replace the worker with another worker of similar specifications.
– Terminate the recruitment agreement.

Office Commitment
– Arrange accommodation and return travel for the worker to their home country.
– Provide a replacement worker with similar specifications; or
– Refund the recruitment service fees within ten (10) days in the event of contract termination.

Deduction: None

If the worker does not meet the specifications agreed upon in the recruitment contract and is rejected by the employer:

Employer Options
– Request a replacement worker with similar specifications.
– Terminate the recruitment agreement.

Office Commitment
– Arrange accommodation and return travel for the worker to their home country.
– Provide a replacement worker with similar specifications; or
– Refund the recruitment service fees within ten (10) days in the event of contract termination.

Deduction: None

If the employer wishes to return the worker for reasons other than those stated in Case 1 or Case 2:

Employer Options
– Return the worker.
– Request a replacement worker with similar specifications.
– Terminate the recruitment agreement.

Office Commitment
– Arrange accommodation and return travel for the worker to their home country.
– Provide a replacement worker with similar specifications; or
– Refund the recruitment service fees according to the agreed percentage.

Applicable Deduction
A deduction of 25% of the recruitment service fees shall apply. The deduction percentage shall not exceed 25% of the recruitment fees paid.

General Conditions

  • All replacement requests must be submitted within the applicable guarantee period.
  • Replacement requests remain subject to candidate availability.
  • Recruitment fees do not include government fees, visa fees, medical fees in Bahrain, insurance fees, or any third-party charges unless specifically stated in the agreement.
  • Refunds, where applicable, will be processed within ten (10) business days.
  • All placements are subject to the regulations and requirements of the Labour Market Regulatory Authority (LMRA) of the Kingdom of Bahrain.
  • Taj Mahal Recruitment Office reserves the right to verify all claims before approving replacements or refunds.